Privacy is of the utmost importance to Electronista S.R.L., the provider of services. Please carefully read the Privacy Policy to understand the way iFlow collects and manages your personal data. Owned and operated by SC. Electronista S.R.L., the iFlow app collects personal information as required by law. This Privacy Policy has the purpose of informing you of what type of personal data it collects from you, storage, and where it is used. The Privacy Policy also describes the way iFlow uses, understands, protects, accesses, and corrects your Personal Data in accordance with the EU General Data Protection Regulation 2016/679 (GDPR).

iFlow.ro performs IT services based on the time-and-attendance software

For the purpose of the applicable law, iFlow.ro does not deliberately collect personal information from natural persons; however, it can collect personal data from legal entity representatives such as clients and possible clients, due to their professional details. Furthermore, the website’s entire activity is meant for legal entities and their representatives. However, even with the website’s newsletter subscription, iFlow does not have access to the job titles of its subscribers and visitors. This is all considered Personal Data, and it is treated as such according to the details below.

1. About Us

As the administrator of the iFlow.ro website, Electronista S.R.L. respects the users’ privacy and security, including their Personal Information. Electronista S.R.L. is a personal data operator in accordance with the applicable EU General Data Protection Regulation 2016/679 (GDPR), with its headquarters on nr. 186A Calea Motilor, Alba Iulia, Jud. Alba, Romania, and is registered at the National Trade Register Office under nr. J1/141/2010, CUI 26676481, tax attribute RO, email address [email protected], referred to in this Privacy Policy as iFlow.ro, iFlow, provider, Electronista S.R.L.. iFlow.ro aligns with the Romanian and European regulations regarding Personal Data and collects personal information only for well-defined purposes. The purpose of collecting personal data is to sell the products and services available on iFlow.ro (with all related activities such as order processing, payment, invoices, and others), customer relation services, and marketing activities. Your personal data is exclusively used by iFlow.ro for all the purposes mentioned above, and they won’t be sold or rented to third parties. The legal uses for processing these personal data are:

• The accomplishment of this agreement, including preliminary statements according to Article 6, line (1) b GDPR for data collected via the contact form or as a result of customer care services.
• Meeting legal obligations in compliance with Article 6, line (1) c GDPR regarding the personal data required for invoicing.
• Legitimate interest Article 6 line (1) f GDPR according to the 506/2004 law, Article 12 (2) that establishes the use of personal data of the existing clients for marketing purposes.
• Website security and safety, as well as personal data used to optimize the personal website.
• Consent of the site’s visitors to use their personal data for marketing purposes such as the newsletter subscription, cookies, event participation, and others.)

2. How iFlow collects Personal Data

iFlow.ro is collecting information in three different ways:

• Directly from the users
• Automatically from the server log files
• Through cookies

2.1. Personal Data Collected directly

• When you access iFlow.ro, or create a new account, you need to input your first name, last name and/or email address, phone number, as well as other necessary details about the company you’re creating the account for. Please note that the account is assigned to you as a legal entity representative, and therefore, it is recommended that you use the company’s email and phone number, not your personal details.
• iFlow retains your personal data for a period of 3 years after the termination of the contract(according to the general limitation period) or 5 years for invoices (where there is a legal tax obligation).
• Furthermore, when you ask for technical assistance services, your email address, phone number, as well as other details, might be necessary for solving the issue. In order to provide customer services, you may need to create a user account in the app, which will be accessed for a limited period of time to fix your problem. iFlow reserves the right to record any conversation with you, as it helps to improve the provided services. Before starting any communication, one of our representatives will inform you that the conversation might be recorded.
• Any personal data is held for distinct periods. However, no longer than 3 years from the contract termination, except the technical support services, which are available for the entire contract period.
• iFlow collects personal data to contact you and establish the needed information to execute a contract or an invoice, confirming the person or entity representative that uses the account or to resolve your request/complaint. Also, iFlow may need other information that can be perceived as personal data in order to provide its services.
• If you do not accept and agree with the Privacy Policy, you would not be able to use the iFlow application and its included services.
• In addition, when you subscribe to the iFlow newsletter, through the contact form on the website, you need to input your email address, name, or any other information that personalizes the communication process between the two parties.
• The personal information you provide is collected and processed until you revoke your consent, or you’re no longer interested in the app and its services.

2.2. Information we collect automatically from our server log files

When navigating on the website, regardless of the used device, iFlow may collect non-identifying information from you, such as your IP address, referring URL, browser, operating system, or visited pages. iFlow.ro may store this information for a determined period of time. iFlow.ro, also uses external services that analyze the site’s traffic, such as Google Analytics or Hotjar. The provider uses your information exclusively for iFlow.ro, and the purpose of improving its website and services, including the site’s safety. Under no circumstances, iFlow.ro will use the collected data to identify a person behind an IP address. Your non-identifiable information may be stored for 50 months.

2.3. Cookies

It must be specified that cookies and other site data do not collect personal data (neither names or IP addresses), but, in certain cases, can use unique identifiers to track a user from one website to another. iFlow.ro can use cookies to collect data for the site’s function, as well as to store and remember your preferences, for the websites’ optimization and customization, or marketing research purposes. Regarding the external iFlow.ro services that might place third party cookies or other site data while navigating on the iFlow.ro website, their purpose is marketing related, and may include traffic analysis or other customization according to the details below:

• InnerTrends – Traffic Analysis to improve the website’s services
• Visual Website Optimizer (VWO) – Website’s and customer experience improvement
• Zopim Chat – Chat communication
• Google Analytics – Website Traffic Analysis
• Google AdWords Conversion – Marketing
• Google Dynamic Remarketing – Marketing
• Google Tag Manager – Marketing / Tag Management System
• Facebook Pixel – Marketing
• Facebook Connect – Social Media
• Twitter Ads – Marketing
• Hotjar – Traffic analysis and customer experience improvement
• Bing Ads – Marketing

Most web browsers are set up by default to accept cookies automatically. If you do not prefer this, you can either reset the browser, modify the preferences to inform you each time you receive a cookie or even decline cookies. Please note that if you opted-in to refuse cookies, some sections of the website may not function properly. The visitors who do not want to allow cookies use the browser’s preferences to delete or block them (also, there are plugins available with the same functionality):

• Mozilla Firefox – https://support.mozilla.org/en-US/kb/enable-and-disable-cookies-website-preferences
• Google Chrome – https://support.google.com/chrome/answer/95647?hl=en
• Microsoft Edge – https://privacy.microsoft.com/en-us/windows-10-microsoft-edge-and-privacy
• Safari – https://support.apple.com/en-us/HT201265
• Internet Explorer – https://support.microsoft.com/en-us/help/17442/windows-internet-explorer-delete-manage-cookies

You can also use browser extensions to decide which cookie to accept or decline them individually. For the moment, the most popular extensions are as follows: AdBlock Plus, Ghostery, Privacy Badger, or uBlock. The information is kept for different periods of time and is established by each provider, without exceeding 48 months from the last visit.

3. Data Hosting

The collected personal data is recorded, used, stored, and organized on secure servers where the iFlow.ro website is hosted, as well as on other infrastructure services, under optimal security conditions by appropriate means. Your personal information is protected for your privacy and security, and iFlow uses the services of specialized EU companies to keep the data in a safe environment, which acts like a person empowered by iFlow.ro. You can find more details in Article 7 of the EU General Data Protection Regulation (GDPR.)

4. Data Security and Protection

iFlow.ro is committed to protecting your personal data against loss, misuse, disclosure, modification, unavailability, unauthorized access or destruction, and takes all reasonable steps and precautions to ensure the data confidentiality, including by applying appropriate technical and organizational measures. Your account password protects your access to iFlow.ro services and its products. It is highly recommended that you maintain the confidentiality of your password. iFlow.ro will never ask for your accounts’ password via messages or unsolicited phone calls. If you request assistance services, the technical team may need access to your app’s account, you may need to create an administrator account that will only be used for a limited period of time until the issue is solved. The personnel authorized to process your personal information has an obligation to act under the current Privacy Policy and its guidelines on confidentiality, business ethics, appropriate use, and professional standards. Also, if it’s possible, it is strongly recommended that you click the “Log-Out” button each time you end your session with the iFlow.ro online services. In addition, after you’re done with navigating on iFlow.ro websites or provided services, we suggest you close the browser’s window. These recommendations will safeguard your personal information from unauthorized access to your private devices. Please note that data transmissions through the internet are not 100% safe. There are multiple cases that might compromise your safety, without any limitation to your unsecured Wi-Fi connection, viruses or trojan/malware software, unauthorized users that access the application directly, and more. Therefore, despite the provider’s efforts to keep your personal data secure, iFlow.ro cannot assure or guarantee the security of sent data to iFlow.ro through communication channels or inside the application. Upon receiving your information, the provider guarantees that they will make every effort to keep your data secure in their systems. There is a safeguard for your personal information from unauthorized access, misuse, modification, illegal or accidental destruction, and other loses, through access control procedures and physical security measures. Please take into consideration that if you choose to share data (such as sharing invoices with your own clients), we are not responsible for any violation of any privacy law you may be liable for. iFlow.ro is committed to protecting your privacy, and being transparent with the collection, usage, sharing of your personal data. Please note that this Privacy Policy only applies to the personal information that you leave on the website. It does not apply to the software application, where personal information is processed on behalf of your organization.

5. How Personal Data errors are corrected

If you notice that some of the information is incomplete, inaccurate, or you want to correct something, you can make a request to fix it. Please send all your requests regarding personal data correction via email at [email protected] .

6. Your Rights

In accordance with the EU General Data Protection Regulation 2016/679 (GDPR), you have the right to access, modify, delete, restrict or oppose any personal data processing or portability interventions. For private information collected with your consent, you retain the right to withdraw your consent at any time/moment. To exercise any of the rights as mentioned above, please send an email to [email protected] with specific reference, alongside your identification details. Any additional information which can be used to identify you may be necessary, only to make sure our representative is not giving private data to an unauthorized user without access to such data. Also, you have the right to complain to a personal data protection authority or to fill in a legal complaint. In certain cases, iFlow is restricted from searching through personal data due to the limited identifiers you specify in your request. In these situations, we will not be able to positively respond to your request to exercise the legal rights unless you provide additional identification details. As a result, Electronista S.R.L. will inform and give you the opportunity to provide such details.

7. Personal Data Sharing

iFlow.ro may process your personal information through third-parties that are authorized entities. These companies may only use the data sent by iFlow, exclusively for the purpose explicitly stated by iFlow and may not use them for their own benefits. This Privacy Policy does not apply to the practices used by third-party companies for whom iFlow has no ownership or control, or of persons that iFlow does not employ or manage, including any third-party content contributors or any websites to which the website may link. Personal data is sent to achieve the purposes above, such as:

• Hosting service providers
• Newsletter service providers
• Marketing service providers
• Customer services and technical assistance to clients or possible-clients by using chat, phone calls, emails, and others.
• If it’s required by law, public institutions and authorities, accountants, auditors, lawyers, or external consultants whose activity implies knowing this information.

Every authorized person we collaborate with is empowered by Romanian companies, the European Union, or any other state with an adequate level of protection for personal data in accordance with the V Chapter of the GDPR. Due to obligations related to confidentiality, security, and protection of commercial interests, iFlow prefers to publish the list of categories of recipients. According to the law, the list of empowered persons and their contact details are at the disposal of the competent authorities. Under special circumstances, iFlow.ro may disclose your personal data when it is explicitly required by law, when requested by a competent authority, enforce the site’s policies, or protect Electronista S.R.L.’s or others’ rights, property, or safety.

8. Collected Data from Clients

As an authorized authority, iFlow.ro may also process personal data collected by its clients who use the iFlow services. iFlow ensures privacy and security for the data, as well as other obligations demanded by GDPR. Taking this into consideration, it is mandatory to have an agreement between iFlow’s clients and provider, as stipulated in the GDPR document.

9. Privacy Policy Revisions

The Privacy Policy must be read in conjunction with the iFlow.ro Terms and conditions, and it is in accordance with the applicable laws. This Privacy Policy has been updated today, x.10.2019. At any time, without notice to you, iFlow may amend this policy. When it does, the “last update” date of this Privacy Policy will be revised. Also, the new versions of the application will be published on the iFlow.ro homepage. Please review this Privacy Policy periodically. Your continued use of the website after any such amendments signifies your acceptance thereof.